NEW DELHI: Reliance Jio Infocomm Ltd (RJIL) has said that there are “blatant efforts” to sabotage its network in the garb of farmers’ protest by the channel partners of Bharti Airtel and Vodafone Idea.
In letters sent to Anshu Prakash, Secretary, Department of Telecommunications (DoT) and P.D. Vaghela, Chairman, Telecom Regulatory Authority of India (TRAI, Reliance Jio said that a grave situation has emerged in Punjab and Haryana amid the ongoing farmers’ protest.
“As a result of false and frivolous communication that Reliance will be an undue beneficiary of the farm bills passed by Parliament, Jio’s telecommunications network is being targeted by the protesters and the same is being disrupted and permanently damaged,” Reliance Jio said.
Reliance Jio has asked the TRAI and DoT to take action against Vodafone Idea and Bharti Airtel for these unethical and unscrupulous practice of their channel partners. It has also demanded that mobile number portability (MNP) process in Punjab and Haryana be suspended for the time being till the situation stabilises.
It said that the gravity of the situation can be gauged from the fact that there is an outage of 1,504 Jio towers in Punjab which represents 15 per cent of the total number. Similar outages have been reported for 85 Jio towers in Haryana. Reliance Jio said the situation is worsening every hour and it fears that attempts are being made to spread similar situation in more circles.
It said that the damage to the Reliance Jio network in Punjab, Haryana and some other parts is due to the blatant efforts by the distributors, channel partners and retailers of Airtel and Vodafone in a malicious and inciteful campaign to capitalise on the ongoing farmers protest. “The target of the campaign is to disrupt RJIL services and leverage this disruptions to promote MNP to their TSP networks,” Jio said.
This is evident from the now common modus operandi of first inciting agitators to disrupt Jio towers and then immediately setting up an MNP camp by them in the vicinity, Jio said.
“Thus it is evident that the process of MNP is being misused by channel partners of these TSPs for undue enrichment and creating unrest,” the letter said.
It further said Airtel and Vodafone Idea channel partners are seen among the protesters spreading anti-Jio hate speech and boasting about disrupting Jio towers.
“We fear that post tasting of success in their ominous campaign, these miscreants have started spreading similar tactics of hate speech in other states as well,” Reliance Jio said.
Airtels says Jio’s allegations ‘baseless’, condemns tower damage
Telecom major Bharti Airtel has said that Reliance Jio’s allegations claiming sabotage of the latter’s tower infrastructure by its rivals are baseless and outrageous.
In a letter to the Anshu Prakash, Secretary of Department of Telecommunications, Airtel also condemned the disruption of telecom networks and the instances of vandalism.
“We have always advocated firm government action to ensure 100 per cent continuity of networks. We would in fact go so far as to say that the department must bring forward a policy to mandate ICR in such situations of vandalism and network outages as a matter of course so that customers are never inconvenienced,” it said.
“The baseless allegation made by Jio that Airtel is behind the farmer agitation to ‘sabotage’ their network and to force customers to switch to Airtel is therefore simply outrageous,” the letter added.
It also said that Jio’s annexure to the complaint did not demonstrate any evidence that Airtel has hand in the ongoing issues faced by Jio.
“The irony of the situation is that while the operating teams were having several conversations over the last few days on how to provide support to the Jio teams based on their request, Jio was actually spending time drafting frivolous letters and making scurrilous allegations,” the letter said.
Source: IANS
